More than 50 per cent of the companies in both sectors mention the acquisition of specialised knowledge as a potential reason for using crowdworking.Īccording to the field of use, this specialised knowledge could, for example, refer to design knowledge or coding skills. Not only do the potential areas of application vary, but also the reasons why companies would use crowdworking.
Almost 20 per cent of companies think that administrative tasks such as accounting, customer service or project management could possibly be taken over by crowdworkers, and around 15 per cent can imagine crowdsourcing supporting data work, such as categorisation and tagging. related to the internet, programming and data analysis, in their company.Īlmost as many companies see potential for sourcing out creative tasks via crowdworking platforms, including activities in the areas of graphic design, marketing or copywriting. For example, about 33 per cent of companies in the information economy and manufacturing could imagine crowdworkers taking over technical tasks, e.g. Potential uses for crowdworking via online platforms are manifold both for companies that already use crowdworking and for those that have not used it so far. As the most recent survey was conducted in September 2020, part of this increase could also be due to Covid-related adjustments in the work organisation. For the period from 2018 to 2020, both sectors have thus seen a significant boost in the use of crowdworking. Meanwhile, in manufacturing, this share has risen from 2.0 per cent in 2016 and 3.2 per cent in 2018 to currently 6.9 per cent. In the information economy, this share was 4.3 per cent in 2016 and 4.5 per cent in 2018. Compared to the current results, notably fewer companies have used or planned to use crowdworking in the past. In 2020, 9.5 per cent of companies in the information economy were already using crowdworking or planned to do so by the end of 2021. The representative results clearly show that the use of crowdworking has experienced a significant boost in the sectors studied in Germany. A company survey conducted by ZEW now provides new insights specifically on the use of crowdworking.Īlmost 800 companies from the manufacturing industry and the information economy, which includes the ICT sector, media service providers and knowledge-intensive service providers, took part in the survey carried out in Germany in September 2020. Both forms of platform-based employment have attracted increased public attention and political debate in recent years, and are internationally known as gig economy. In addition to crowdworking, technological progress has also made location-based platform work possible, for example in the form of driving services. in the field of design or web programming. The tasks carried out by these crowdworkers range from less complex activities to the completion of entire projects, e.g. Crowdworking, or crowdsourcing, refers to the use of online platforms to outsource traditionally in-house tasks and projects to external workers, so-called “crowdworkers”.
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